If you are on a Class Pass your class will be deducted as if you had attended class.
To avoid this charge next time, make sure to cancel outside of our 4 hours cancellation window.
If you are on an Unlimited Membership or Intro Offer. You have two 'strikes' free of charge (This is one of the perks of being on a Membership). Your third late cancel or no show in a month will be charged to your account at the drop in rate at the end of the month. You have 10 days to settle up any charges on your account.
Please arrive at least ten minutes before your scheduled class in order to keep this reservation. Your spot in the class will be open to waitlist students and drop-ins if you don't check in at the front desk 10 minutes prior to class starting.
We require 24 hours notice to cancel a private Pilates or Yoga Session. If you are taking a semi-private, and one person does not attend the booking that person will be charged for the missed appointment or the attending client can choose to pay for a private instead of a semi-private. The same policy applies to tri-privates. For further information please contact the front desk.